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<\/a><\/a>\nBuilt for Total Retail Loss<\/b><\/p>
\nSidekick is built on Appriss Retail\u2019s data intelligence layer, consisting of 20-plus years of cross-retailer transaction data, 250 million unique customer IDs, and roughly 40% of all U.S. retail transactions. That data is the foundation for Appriss Retail\u2019s 99.99% return decision accuracy and powers Sidekick\u2019s ability to reason and make decisions specific to a retailer\u2019s operations.<\/p>
\n\u201cMost loss-related work isn\u2019t analysis; it\u2019s figuring out what to do next: which search to run, which case to look at, which store to visit,\u201d said Michael Osborne, CEO, Appriss Retail. \u201cWith Sidekick, investigators get answers in less than 5 minutes compared to 45 minutes of manual work. Sidekick gives district managers a full briefing on what to address before visiting a store, like return patterns, failed audits, open investigations, and what\u2019s happening at each location.\u201d<\/p>
\nSee Sidekick Act, Not Chat<\/b><\/p>
\nSidekick is embedded across Appriss Retail\u2019s three core product lines: Engage (omnichannel returns and claims management), Secure (shrink and exception analytics), and Incident (case and audit management). Any analyst, from day-one hires to seasoned investigators, can prompt Sidekick in plain language to take action across a range of loss-related functions. The result is a shorter onboarding curve to adoption, faster case resolution, and significant gains in workflow efficiency.<\/p>
\nExamples include:<\/p>
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- \nSurface cash transactions that occurred at one store over a period of time<\/li>\n
- \nActivate a fraud investigation and assign cases to specialists<\/li>\n
- \nInvestigate how many returns have been declined over a period of time<\/li>\n<\/ul>
\nBuilt To Be Trusted<\/b><\/p>
\nSidekick operates within each retailer's existing permissions and never acts outside a user's role-based access. Appriss Retail's AI governance program is led by its chief legal and compliance officer, who holds the IAPP AI Governance Professional (AIGP) certification.<\/p>
\nSidekick supports users and is built for their control. It is available now to Appriss Retail customers. Set up a meeting<\/a> to learn how Sidekick<\/a> can vastly improve your loss prevention workflows.<\/p>
\nAbout Appriss Retail<\/b><\/p>
\nAppriss Retail is the total retail loss platform for omnichannel retailers \u2014 unifying returns, shrink, and incident management in one connected platform. Our Data Intelligence layer is the most mature in the industry: 40% of all U.S. retail transactions, 250 million unique customer IDs, and 20+ years of transaction history across channels. That foundation delivers real-time approve, warn, and decline return decisions at 99.99% accuracy, automatically surfaces the operational risk that matters most, and embeds agentic AI directly into the workflow \u2014 balancing margin protection, customer experience, and operational efficiency. The result: retailers move from reactive loss control to strategic profit protection, putting hundreds of millions back to the bottom line. Trusted by 60+ of the top 100 U.S. retailers across 45 countries. Learn more at apprissretail.com.<\/p>