![](\"https:\/\/mms.businesswire.com\/media\/20260602050598\/en\/2821254\/5\/Infobip_logo_horizontal_orange_%282%29.jpg\"){kind=logo}
<\/a><\/a>\nVoice AI adoption has seen significant growth on a global scale, with the market expected to reach $36 billion by the end of 2026. As organizations continue to progress toward AI maturity, they are increasingly facing integration complexities, security and privacy concerns, and fragmentation across multiple vendors. The Voice AI white paper provides enterprise decision makers with insight on how to make the most of their Voice AI investments and an in-depth understanding of its business value in addressing diverse organizational needs.<\/p>
\n\u201cVoice AI is much more than voice bots that autonomously handle routine customer queries, ranging from multilingual support tools for reaching global audiences to more human-like text-to-speech, speech-to-text, and direct speech-to-speech capabilities\u201d,<\/i> said Mijo Soldin, Vice President of Telecom Strategy and Partnerships at Infobip.<\/b> \u201cWith AI now established as a business necessity, organizations need deeper market insight on how these solutions feed into their bottom line. That\u2019s why we chose to collaborate with Omdia on this research: to help leaders understand the growth of Voice AI adoption and its role in shaping customer relationships so they can develop modern CX strategies that amplify long-term loyalty.\u201d<\/i><\/p>
\n\u201cOur clients rely on us to help them navigate how emerging technologies are shaping their industries, so they can take the lead in their markets while adapting to the ever-changing digital landscape\u201d,<\/i> said Brent Kelly, Principal Analyst at Omdia. <\/b>\u201cAI is clearly a game-changer for businesses today. Through our own research and our collaboration with Infobip, organizations are gaining the deep market insights needed to create AI-driven experiences that resonate with today\u2019s end users. These consumers are increasingly using AI tools in their daily lives, including how they engage with business partners.\u201d<\/i><\/p>
\nThis white paper provides valuable insight for businesses to effectively meet rising consumer demand for Voice AI capabilities while progressing in their AI strategies. To access the full white paper, visit https:\/\/www.infobip.com\/downloads\/future-proofing-your-investment-in-voice-ai<\/a><\/p> \nAbout Infobip<\/b><\/p> \nInfobip is a global cloud communications platform that enables businesses to build connected experiences across all stages of the customer journey, with AI as the driving force of innovation. Through a single, natively built platform, Infobip delivers omnichannel engagement, identity, user authentication and contact centre solutions that help businesses and partners overcome the complexity of consumer communications while driving growth and increasing customer loyalty. Infobip is focused on enabling and accelerating AI adoption as it continues its transformation into an AI-first company. Infobip\u2019s technology has the capacity to reach over seven billion mobile devices in 6 continents connected to 10k+ connections of which 800+ are direct operator connections. The company was established in 2006 and is led by its co-founders, CEO Silvio Kuti\u0107 and CTO Izabel Jeleni\u0107.<\/p> \nRecent recognitions include:<\/span><\/p> \nFor more information, contact:<\/b>\n