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<\/a><\/a>\nThat growing demand for premium mobile experiences is reflected in two major industry recognitions for Samsung and the Galaxy S26 Ultra. According to the 2026 American Customer Satisfaction Index Survey (ACSI)<\/a>1<\/sup>, Samsung ranked #1 in customer satisfaction among cell phone manufacturers with an ACSI score of 81. In addition, the Galaxy S26 Ultra was named Consumer Reports2<\/sup> top-rated smartphone across leading manufacturers<\/a>.<\/p> \nTogether, the recognitions highlight Samsung\u2019s continued commitment to delivering premium mobile experiences through devices like the Galaxy S26 Ultra, where advanced agentic AI, powerful performance, and innovative design come together.<\/p> \nThe results also reinforce Samsung\u2019s innovation in premium mobile experiences, with ACSI highlighting strong demand for flagship smartphones and AI-powered features, and Consumer Reports recognizing the Galaxy S26 Ultra for its durability and display.<\/p> \n\u201cConsumers increasingly expect their devices to be intelligent, reliable, and seamlessly integrated into their lives,\u201d said Matt Browning, CEO at ACSI. \u201cSamsung\u2019s leadership in customer satisfaction reflects strong performance across the experiences customers value most, including AI capabilities, device quality, reliability, and overall value.\u201d<\/p> \nBuilt Around Everyday Experiences<\/b><\/p> \nThe ACSI survey recognized Samsung for delivering strong performance across key features consumers value most, including reliability, battery life, call quality, ease of use, and design. Consumer Reports similarly noted the Galaxy S26 Ultra for its durability, battery performance, and intuitive user experience.<\/p> \nThe Galaxy S26 Ultra also introduces Samsung\u2019s first-ever built-in Privacy Display3<\/sup> for mobile alongside enhanced AI-powered camera tools including Generative Edit, Super Steady video with Horizontal Lock, and Nightography video for clearer and more vibrant footage.<\/p> \nAs AI becomes more integrated into daily mobile experiences, Samsung continues to expand Galaxy AI across its ecosystem while prioritizing usability, personalization, and privacy.<\/p> \nPremium Performance Designed for Daily Life<\/b><\/p> \nThe latest recognitions also reflect growing consumer demand for smartphones that combine everyday performance with next-generation innovation.<\/p> \nAccording to the ACSI study4<\/sup>, the highest-rated experiences across the smartphone category included foundational features like phone calling and text messaging, underscoring the importance of dependable everyday performance. Consumer Reports also highlighted the Galaxy S26 Ultra\u2019s exceptional battery life, and optimized hardware performance.<\/p> \nThe Galaxy S26 Ultra was designed with those expectations in mind, combining premium hardware with intelligent software optimization, including advanced Galaxy AI features that simplify communication and everyday tasks, powerful all-day battery performance, a premium display design, high-performance camera capabilities optimized for content creation, and seamless multitasking across the Galaxy ecosystem.<\/p> \nAs consumer expectations continue to evolve alongside advances in AI, users are also increasingly looking for technology experiences that feel intuitive, seamless, and dependable, not only in the devices they use, but also in the support that surrounds them. Together with Samsung Care+<\/a>, Samsung delivers an ownership experience designed for real life, offering fast, flexible, and reliable support that helps customers stay connected and confident long after unboxing their device.<\/p> \nRaising the Standard for Mobile Experiences<\/b><\/p> \nOverall, the latest industry recognitions reflect evolving consumer expectations, with users seeking devices that pair dependable everyday performance with intuitive, AI-powered experiences that make daily tasks easier and more personalized.<\/p> \n\u201cToday\u2019s consumers expect more from their smartphone experience than ever before, not just breakthrough innovation, but reliability, performance, and features that genuinely improve everyday life,\u201d said Raj Doshi, Head of Mobile Marketing at Samsung Electronics Canada. \u201cAs expectations continue to evolve alongside AI, Samsung remains focused on delivering premium experiences that combine meaningful innovation, intuitive usability, and long-term value for Canadians.\u201d<\/p> \nSamsung continues to strengthen its position within the premium smartphone category by delivering experiences that align with how consumers use their devices today. Recognition from both ACSI and Consumer Reports reinforces the Galaxy S26 Ultra\u2019s position as a device designed to meet the evolving needs of modern mobile users.<\/p> \n_______________________________\n