{"id":18047,"date":"2026-06-09T13:48:00","date_gmt":"2026-06-09T11:48:00","guid":{"rendered":"http:\/\/stocks-future.com\/?guid=5adbc755a5f6f51c450221acc4a2e139"},"modified":"2026-06-09T13:48:00","modified_gmt":"2026-06-09T11:48:00","slug":"new-intersystems-trakcare-community-solution-goes-live-at-gateway-health","status":"publish","type":"post","link":"https:\/\/stocks-future.com\/?p=18047","title":{"rendered":"New InterSystems TrakCare Community Solution Goes Live at Gateway Health"},"content":{"rendered":"

\nLeading community health service codesigns Australian solution to improve staff productivity and enable new technology and AI<\/i><\/p><\/a><\/a><\/a><\/a>

SYDNEY--(BUSINESS WIRE)--InterSystems<\/a>, a creative data technology provider powering more than one billion healthcare records globally, today announced that Gateway Health<\/a>, a leading not-for-profit regional community health service, has implemented a new InterSystems TrakCare\u00ae<\/sup><\/a> community solution for Australia.<\/p>

\nThe solution \u2013 which Gateway Health co-designed over a six-month period as an InterSystems testing partner \u2013 has been configured to meet the needs of Australian community health services and to enable the adoption of new technologies, including artificial intelligence (AI).<\/p>

\nNew TrakCare community features \u2013 including the Encounter Record, Outpatient Planner, and TrakCare Assistant \u2013 streamline common workflows, saving care providers time and improving data quality, leading to flow-on organisational benefits.<\/p>

\nGateway Health provides comprehensive health and wellbeing support across North East Victoria and Southern New South Wales. It offers general practice, district nursing, allied health, mental health, NDIS, addiction, LGBTIQASB+ and aged care services with hubs in Wodonga, Wangaratta and Myrtleford and outreach services for rural communities.<\/p>

\n\u201cPreviously, staff had to click in and out of multiple folders to see the whole client journey,\u201d said Carolyn Foote, Data and Information Coordinator at Gateway Health. \u201cThe new Encounter Record shows everything on one page and is a big productivity improvement. It also improves data quality because it makes sure the right data goes into the right episode for the right client.\u201d<\/p>

\nGateway Health can now capture more information about episodes of care, including previously unreported contact minutes, improving its ability to link its activities to the funding it receives and the outcomes it generates.<\/p>

\n\u201cIt\u2019s critical that we can demonstrate not only that we\u2019re doing what we're contracted to do, but also that we\u2019re doing what\u2019s required for the community and that they\u2019re getting better health outcomes,\u201d said Trent Dean, Chief Executive Officer for Gateway Health. \u201cThe new TrakCare solution is a step forward in how we support our clinicians and deliver care. With a more intuitive interface, improved workflows, and new tools like the appointment planner, TrakCare sets us up for the next phase of digital transformation.\u201d<\/p>

\nThe new TrakCare solution will enable a raft of technology improvements at Gateway Health, starting with the rollout of SMS appointment reminders. The organisation is also evaluating TrakCare\u2019s mobile device support and how it can use AI technology.<\/p>

\n\u201cStaff have asked if we can make TrakCare accessible on a mobile phone or tablet in their client consultations without having to pull out a laptop. If we do that, it will be less intrusive for clients and a big step up for the staff,\u201d said Carolyn Foote.<\/p>

\nGateway Health could use TrakCare\u2019s built-in support for FHIR\u00ae<\/sup><\/a> and APIs to integrate new AI technology. It could also upgrade to InterSystems IntelliCare, a next-generation electronic health record system built on TrakCare that offers comprehensive AI capabilities.<\/p>

\nIn conjunction with the Gateway Health implementation, InterSystems established a working group of Australian community health providers to inform the design process for the new TrakCare solution and to create an affordable upgrade path to a modern, sustainable technology platform.<\/p>

\n\u201cThe new TrakCare solution was created with Gateway Health and signed off by the Australian community working group,\u201d said Darren Jones, Country Manager, Australia and New Zealand for InterSystems. \u201cIt has been well received by our community health customers, and we will be working with Gateway Health to demonstrate its benefits over the coming months.\u201d<\/p>

\nAbout InterSystems<\/b><\/p>

\nInterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed and scalability problems for large organisations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24x7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com\/au<\/a>.<\/p> Contacts<\/b>

\nKirsty Adam\nInterSystems\n+61 (2) 82430391\nKirsty.Adam@intersystems.com<\/a><\/p>","protected":false},"excerpt":{"rendered":"

Leading community health service codesigns Australian solution to improve staff productivity and enable new technology and AISYDNEY–(BUSINESS WIRE)–InterSystems, a creative data technology provider powering more than one billion healthcare records g…<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-18047","post","type-post","status-publish","format-standard","hentry","category-infos-businesswire"],"_links":{"self":[{"href":"https:\/\/stocks-future.com\/index.php?rest_route=\/wp\/v2\/posts\/18047","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/stocks-future.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/stocks-future.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/stocks-future.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/stocks-future.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=18047"}],"version-history":[{"count":1,"href":"https:\/\/stocks-future.com\/index.php?rest_route=\/wp\/v2\/posts\/18047\/revisions"}],"predecessor-version":[{"id":18048,"href":"https:\/\/stocks-future.com\/index.php?rest_route=\/wp\/v2\/posts\/18047\/revisions\/18048"}],"wp:attachment":[{"href":"https:\/\/stocks-future.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=18047"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/stocks-future.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=18047"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/stocks-future.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=18047"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}