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<\/a><\/a>\nProgrammed is an Australasian operations, staffing, and maintenance services provider. It delivers facility management, property maintenance, training, and workforce solutions to over 10,000 customers across major industries, including mining, government, education, and infrastructure. The organisation operates at a scale where vendor information is critical operational infrastructure \u2013 and with information split across business units and applications, small data problems can rapidly compound into business risk. Programmed wanted greater consistency in its management of more than 18,000 active vendors across its building and facilities management operations.<\/p>
\nWithout a single source of truth, vendor selection was harder than it needed to be, and compliance checks could be repeated across separate business units. To establish a unified view of vendor information across the enterprise, Programmed set out to build a centralised Vendor Management System using Rapid Global as its vendor onboarding and compliance platform.<\/p>
\n\u201cWe needed vendor data to be consistent across onboarding, compliance, finance, and operational systems \u2014 removing duplicated compliance checks and conflicting records \u2014 while giving every team a near-real-time view of vendor status,\u201d said Gary Gietzmann, Head of Procurement at Programmed.<\/p>
\nProgrammed engaged Boomi partner Adaptiv<\/a> to implement the Boomi Enterprise Platform\u2019s Data Hub<\/a> and Integration<\/a> capabilities for the Rapid Project, which, along with Rapid Global, provided the data foundation and integration layer needed to connect vendor systems.<\/p> \n\u201cWhen we assessed Programmed's requirements, it was clear that Boomi's combination of integration and master data capabilities made it the right fit,\u201d said Philip Durrant, Principal Consultant, Adaptiv. \u201cThe platform enabled us to address Programmed's immediate vendor data challenges. We could see from the outset, placing the vendor record at the heart of the solution would create a governed, unified foundation, laying the groundwork for a scalable, connected architecture that can grow alongside the business.\u201d<\/p> \nBoomi Data Hub now acts as the master data management backbone for Programmed's vendor records, allowing key profile information, including compliance status, certifications, and insurance to be governed through a central golden record. With near-real-time updates across systems, teams are no longer left reconciling mismatched records or wondering which application has the latest compliance position. Data Hub's quarantine capability automatically detects and isolates inconsistent records from upstream systems before they could spread \u2014 becoming a critical safeguard from silent data errors for Programmed\u2019s day-to-day operations.<\/p> \nBoomi Integration has connected Programmed's vendor lifecycle across core systems. These include Rapid Global for onboarding and compliance, Microsoft D365 F&O for ERP and financial processing, and, downstream, Workorder management platforms for procurement and operational delivery.<\/p> \n\u201cThe result has been a connected business process, with vendor information now moving across systems with far less manual re-keying,\u201d said Gietzmann. \u201cCompliance and procurement teams spend less time checking, copying and reconciling data, while operational teams have a clearer view of vendor status, giving them greater confidence in their decision making.\u201d<\/p> \nSome of the most valuable work sat beneath the surface. The D365 Finance & Operations integration needed to coordinate key vendor data \u2013 often with multiple instances per vendor \u2013 generating hundreds of API calls per execution and tens of thousands during initial load. Adaptiv used Boomi Event Streams to decouple batch results so each vendor could be handled in its own execution, reducing API calls per execution, simplifying monitoring, and making troubleshooting easier. The same approach was applied across other integrations where decoupling added value.<\/p> \n\"Boomi has given us a solid, scalable foundation for vendor data, allowing us to move faster with greater confidence while improving visibility, control and efficiency across procurement,\u201d said Gietzmann. \u201cBy reducing manual effort and enhancing data quality, we\u2019re seeing clear business benefits. It also reflects the value Adaptiv brings as a partner, supporting both product selection and solution design, and working with us to drive practical, lasting outcomes.\u201d<\/p> \nWith further integrations planned, the Rapid Project has become a reference point within Programmed for what effective digital transformation looks like \u2013 supported by governed data, reusable integration patterns, and a platform built to grow with the organisation.<\/p> \n\"Programmed has demonstrated that when vendor data is governed and connected across the enterprise, the benefits extend well beyond a single team or system,\u201d said David Irecki, Chief Technology Officer, APJ at Boomi. \u201cIn partnership with Adaptiv, Boomi is delighted to have helped Programmed build a vendor data foundation that gives their teams the visibility and confidence to make better decisions across compliance, procurement and operations.\"<\/p> \nAdditional Resources<\/span><\/b><\/p> \nAbout Boomi<\/b><\/p> \nBoomi, the data activation company for AI, powers the agentic enterprise by bringing data to life across the business. The Boomi Enterprise Platform is the active data foundation that delivers essential agentic infrastructure to drive agentic transformation. By unifying agent design and governance, API and MCP management, integration and automation, and data management into a single platform, Boomi enables organizations to harness the power of AI with secure, scalable connectivity. Trusted by over 30,000 customers and supported by a network of 800+ partners, Boomi helps organizations of all sizes achieve agility, efficiency, and innovation at scale. Discover more at boomi.com<\/a>.<\/p> \n\u00a9 2026 Boomi, LP. Boomi, the \u2018Boomi\u2019 logo, the \u2018B\u2019 logo, and Boomiverse are registered trademarks of Boomi, LP or its subsidiaries or affiliates in the US and other countries. All rights reserved. Other names or marks may be the trademarks of their respective owners.<\/p>\n