{"id":32060,"date":"2026-07-07T19:42:00","date_gmt":"2026-07-07T17:42:00","guid":{"rendered":"http:\/\/stocks-future.com\/?guid=b56c3c5a6ea1e13cc79ad887f4a2406a"},"modified":"2026-07-07T19:42:00","modified_gmt":"2026-07-07T17:42:00","slug":"hexnode-uem-integrates-with-servicenow-streamlining-it-incident-management-and-enhancing-service-efficiency","status":"publish","type":"post","link":"https:\/\/stocks-future.com\/?p=32060","title":{"rendered":"Hexnode UEM Integrates With ServiceNow, Streamlining IT Incident Management and Enhancing Service Efficiency"},"content":{"rendered":"<p>SAN FRANCISCO--(BUSINESS WIRE)--<a href=\"https:\/\/twitter.com\/hashtag\/endpointmanagement?src=hash\" >#endpointmanagement<\/a>--<a  href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.hexnode.com%2F%3Futm_source%3Dinternal%2BPR%26utm_medium%3Dpress%2Brelease%26utm_campaign%3DHexnode_ServiceNow&amp;esheet=54565377&amp;newsitemid=20260707877075&amp;lan=en-US&amp;anchor=Hexnode+UEM&amp;index=1&amp;md5=0769d013626ed78bde555760de0e365a\" rel=\"nofollow\" shape=\"rect\">Hexnode UEM<\/a>, the enterprise software division of <a  href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.mitsogo.com%2F%3Futm_source%3Dinternal%2520PR%26utm_medium%3Dpress%2520release%26utm_campaign%3DHexnode_ServiceNow&amp;esheet=54565377&amp;newsitemid=20260707877075&amp;lan=en-US&amp;anchor=Mitsogo+Inc.&amp;index=2&amp;md5=2c06f35cac64e2d64eb25c19e3fddfad\" rel=\"nofollow\" shape=\"rect\">Mitsogo Inc.<\/a>, has announced a new <a  href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.hexnode.com%2Fmarketplace%2Fproducts%2Fservicenow-hexnode-uem%2F%3F_gl%3D1*bbzani*_up*MQ..*_ga*NzAyNTgyNjM1LjE3ODMwODIyODE.*_ga_3EGK3S7FRS*czE3ODMwODIyODAkbzEkZzAkdDE3ODMwODIyODAkajYwJGwwJGgw%2F%3Futm_source%3Dinternal%2BPR%26utm_medium%3Dpress%2Brelease%26utm_campaign%3DHexnode_ServiceNow&amp;esheet=54565377&amp;newsitemid=20260707877075&amp;lan=en-US&amp;anchor=integration+with+ServiceNow&amp;index=3&amp;md5=ce68e6724d6d09ef6ea988fcdb741b15\" rel=\"nofollow\" shape=\"rect\">integration with ServiceNow<\/a>, the AI control tower for business reinvention. The integration connects Hexnode UEM with <a  href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.servicenow.com%2Fproducts%2Fincident-management.html&amp;esheet=54565377&amp;newsitemid=20260707877075&amp;lan=en-US&amp;anchor=ServiceNow+Incident+Management&amp;index=4&amp;md5=35c659b6b9857b48752c64bb9b50e4f9\" rel=\"nofollow\" shape=\"rect\">ServiceNow Incident Management<\/a>, empowering enterprises to accelerate incident resolution and enhance overall IT agent productivity.<\/p><br\/><a href=\"https:\/\/mms.businesswire.com\/media\/20260707877075\/en\/2552390\/5\/Hexnode_Logo%281%29.jpg\"><img src=\"https:\/\/mms.businesswire.com\/media\/20260707877075\/en\/2552390\/22\/Hexnode_Logo%281%29.jpg\" \/><\/a><br\/><a href=\"https:\/\/mms.businesswire.com\/media\/20260707877075\/en\/2552390\/5\/Hexnode_Logo%281%29.jpg\"><img src=\"https:\/\/mms.businesswire.com\/media\/20260707877075\/en\/2552390\/21\/Hexnode_Logo%281%29.jpg\" \/><\/a><p>\nThe ServiceNow AI Platform delivers tools that optimize enterprise operations and enhances service delivery through intelligent workflows. Building on this foundation, the integration establishes a two-way connection that centralizes critical endpoint management functions directly within the IT service workflow.<\/p><p>\nKey benefits include:<\/p><ul class=\"bwlistdisc\">\n<li>\n<b>Centralized Device Data:<\/b> Automatically syncs device and user details from Hexnode UEM directly into <a  href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.servicenow.com%2Fproducts%2Fservicenow-platform%2Fconfiguration-management-database.html&amp;esheet=54565377&amp;newsitemid=20260707877075&amp;lan=en-US&amp;anchor=ServiceNow+Configuration+Management+Database+%28CMDB%29&amp;index=5&amp;md5=ac3f7fcde6144374097f17f0099944ff\" rel=\"nofollow\" shape=\"rect\">ServiceNow Configuration Management Database (CMDB)<\/a>, providing IT teams with the deep visibility needed to resolve issues with greater speed and efficiency.<\/li>\n<\/ul><ul class=\"bwlistdisc\">\n<li>\n<b>Faster, Smarter Ticketing:<\/b> Empowers IT technicians to raise and associate incident tickets with the intended devices, all from within ServiceNow Incident Management.<\/li>\n<\/ul><ul class=\"bwlistdisc\">\n<li>\n<b>Actionable Workflows:<\/b> Enables admins to execute immediate endpoint remediation actions, such as device lock and app installation, directly from the ServiceNow AI Platform, allowing security teams to respond to threats immediately.<\/li>\n<\/ul><ul class=\"bwlistdisc\">\n<li>\n<b>Comprehensive Incident Visibility:<\/b> Provides a complete, real-time view of all current and past ServiceNow incidents associated with a device, within the Hexnode UEM portal.<\/li>\n<\/ul><p>\n<b>\"Enterprises rely on IT to keep every device and service running seamlessly, and efficient incident resolution plays a vital role in achieving that<\/b>,\" said <a  href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.linkedin.com%2Fin%2Fsahadm%2F%3Futm_source%3Dinternal%2BPR%26utm_medium%3Dpress%2Brelease%26utm_campaign%3DHexnode_ServiceNow&amp;esheet=54565377&amp;newsitemid=20260707877075&amp;lan=en-US&amp;anchor=Sahad+M&amp;index=6&amp;md5=4b9391cc95d22f37a97a0a57ff44dc69\" rel=\"nofollow\" shape=\"rect\">Sahad M<\/a>, Chief Technology Officer at Hexnode. <b>\"Our integration with ServiceNow is a force multiplier for handling device incidents, helping IT agents to deliver faster, more effective support. This is a key part of our strategy towards the convergence of ITOps and SecOps, bringing all these functions together in one workflow.\u201d<\/b><\/p><p>\nHexnode\u2019s UEM platform offers organizations a centralized console for managing and securing endpoints across all major operating systems. The platform streamlines IT operations with core features such as <a  href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.hexnode.com%2Fmobile-device-management%2Fmdm-os-update-management%2F%3Futm_source%3Dinternal%2BPR%26utm_medium%3Dpress%2Brelease%26utm_campaign%3DHexnode_ServiceNow&amp;esheet=54565377&amp;newsitemid=20260707877075&amp;lan=en-US&amp;anchor=Patch+Management&amp;index=7&amp;md5=c4791bc90fb8ce3af7d86f34fa310d38\" rel=\"nofollow\" shape=\"rect\">Patch Management<\/a>, Application Management, Remote monitoring, and AI-driven Automation.<\/p><p>\nGoing beyond standard administration, Hexnode supports diverse enterprise environments with specialized tools, including Kiosk Management, <a  href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.hexnode.com%2Fmobile-device-management%2Fbring-your-own-device%2F%3Futm_source%3Dinternal%2BPR%26utm_medium%3Dpress%2Brelease%26utm_campaign%3DHexnode_ServiceNow&amp;esheet=54565377&amp;newsitemid=20260707877075&amp;lan=en-US&amp;anchor=BYOD+Management&amp;index=8&amp;md5=2e9a166bc7daadb3960b7357661b50f4\" rel=\"nofollow\" shape=\"rect\">BYOD Management<\/a>, and Rugged Device Management, ensuring that productivity and security policies remain adaptable to modern business needs.<\/p><p>\nThe new Hexnode integration is now available in the <a  href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fstore.servicenow.com%2Fstore%2Fapp%2F6f1e938187c40710f38f859d0ebb3531&amp;esheet=54565377&amp;newsitemid=20260707877075&amp;lan=en-US&amp;anchor=ServiceNow+Store&amp;index=9&amp;md5=0eb44a948f0522318eaf1d8a700be16e\" rel=\"nofollow\" shape=\"rect\">ServiceNow Store<\/a> and is exclusive to customers on Hexnode's Ultra plan.<\/p><p>\n<b>About Hexnode<\/b><\/p><p>\nHexnode, the enterprise software division of Mitsogo, is a leading provider of endpoint solutions that streamlines management and security. Hexnode UEM provides powerful, autonomous, and AI-powered endpoint management, while Hexnode XDR features proactive threat detection and response. Empowering businesses in over 130 countries, Hexnode continues to build a seamless ecosystem of connected tools, one software at a time.<\/p><p>\n<i>ServiceNow, the ServiceNow logo, and other ServiceNow marks are trademarks and\/or registered trademarks of ServiceNow, Inc. in the United States and\/or other countries.<\/i><\/p><br\/> <b>Contacts<\/b> <br\/><p>\n<a  href=\"mailto:pr@hexnode.com\" rel=\"nofollow\" shape=\"rect\">pr@hexnode.com<\/a><br\/>+1-415-510-2128<\/p>","protected":false},"excerpt":{"rendered":"<p>SAN FRANCISCO&#8211;(BUSINESS WIRE)&#8211;#endpointmanagement&#8211;Hexnode UEM, the enterprise software division of Mitsogo Inc., has announced a new integration with ServiceNow, the AI control tower for business reinvention. The integration connects Hexnode UEM wit&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-32060","post","type-post","status-publish","format-standard","hentry","category-infos-businesswire"],"_links":{"self":[{"href":"https:\/\/stocks-future.com\/index.php?rest_route=\/wp\/v2\/posts\/32060","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/stocks-future.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/stocks-future.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/stocks-future.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/stocks-future.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=32060"}],"version-history":[{"count":1,"href":"https:\/\/stocks-future.com\/index.php?rest_route=\/wp\/v2\/posts\/32060\/revisions"}],"predecessor-version":[{"id":32061,"href":"https:\/\/stocks-future.com\/index.php?rest_route=\/wp\/v2\/posts\/32060\/revisions\/32061"}],"wp:attachment":[{"href":"https:\/\/stocks-future.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=32060"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/stocks-future.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=32060"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/stocks-future.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=32060"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}