{"id":4229,"date":"2026-05-12T13:00:00","date_gmt":"2026-05-12T11:00:00","guid":{"rendered":"http:\/\/stocks-future.com\/?guid=c6c9a7c356c64d5c488165ac6343f8e0"},"modified":"2026-05-12T13:00:00","modified_gmt":"2026-05-12T11:00:00","slug":"only-19-of-major-retail-supply-chain-decisions-are-delivered-as-intended","status":"publish","type":"post","link":"https:\/\/stocks-future.com\/?p=4229","title":{"rendered":"Only 19% of Major Retail Supply Chain Decisions Are Delivered as Intended"},"content":{"rendered":"<p>\n<b>Step-Change Decisions Are Increasing in Scale, Frequency and Complexity but Are Being Made \u2018In the Dark\u2019, New Kallikor Research Finds<\/b><\/p><ul class=\"bwlistdisc\">\n<li>\n9 in 10 leaders expect to deliver at least one step-change decision in the next 12 months<\/li>\n<li>\n90% say major decisions carry reputational risk<\/li>\n<li>\n60% rank reputational risk among the top barriers to decision-making<\/li>\n<li>\n74% say slow decision-making reduces willingness to pursue bold change<\/li>\n<\/ul><p>LONDON--(BUSINESS WIRE)--Retailers are being held back from essential supply chain transformation by outdated decision-making methods, according to new research from Kallikor.<\/p><p>\nThe <a  href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fdeciding-in-the-dark.kallikor.ai%2F&amp;esheet=54533711&amp;newsitemid=20260512363270&amp;lan=en-US&amp;anchor=Deciding+in+the+Dark&amp;index=1&amp;md5=0fe4ab276cbc694fc29f379ab9dd612c\" rel=\"nofollow\" shape=\"rect\"><i>Deciding in the Dark<\/i><\/a> report surveyed 200 senior retail supply chain leaders across the UK and US and found that fewer than one in five major strategic decisions achieve their intended objectives.<\/p><p>\nThe research reveals a growing gap between the scale of decisions being made and organisations\u2019 ability to evaluate their impact across interconnected supply chain operations.<\/p><p>\nNearly nine in ten leaders expect to deliver at least one step-change initiative in the next 12 months, spanning network redesign, automation, and service transformation. However, many are doing so without confidence in how those decisions will perform across the wider system.<\/p><p>\n<b>Complexity and lack of visibility are driving failure<\/b><\/p><p>\nAs supply chains become more interconnected, leaders are increasingly unable to assess decisions both strategically and operationally at the same time:<\/p><ul class=\"bwlistdisc\">\n<li>\n63.5% say they are unable to evaluate decisions both end-to-end and in operational reality<\/li>\n<li>\n92% report unintended performance trade-offs emerging elsewhere in the system following major decisions<\/li>\n<\/ul><p>\nThis lack of visibility is contributing directly to underperformance. Many initiatives require significant rework, are scaled back, or fail to deliver as intended.<\/p><p>\n<b>Mark Simpson, Former Chief Supply Chain Officer, ASDA, said:<\/b><i> \u201cThe sorts of decisions involved in supply chain transformations rarely fail in a clean, obvious way. What I\u2019ve seen is that the impact shows up somewhere else in the business, often only after you\u2019ve already committed.<\/i><\/p><p>\n<i>The challenge is moving the business forward, without creating unintended consequences you couldn\u2019t see at the point of decision. And in many organisations, that comes back to how those decisions are evaluated. The approaches haven\u2019t kept pace with the complexity of the systems they\u2019re trying to change.\u201d<\/i><\/p><p>\n<b>Reputational risk is slowing progress<\/b><\/p><p>\nThe report found reputational pressure is increasingly shaping strategic decision-making:<\/p><ul class=\"bwlistdisc\">\n<li>\n90% of leaders report concerns about reputational risk<\/li>\n<li>\n60% rank personal or reputational risk among the top barriers to making major decisions<\/li>\n<\/ul><p>\nJonathan Barrett, CEO, Kallikor, said: <i>\"Supply chain leaders are being asked to make decisions of a different order to what came before, but the tools available to them have not kept pace. They were built for a simpler, more stable operating environment.<\/i><\/p><p>\n<i>Leaders are being underserved by what exists, and our research shows the consequences of that gap are significant. This is not a leadership problem. It is a decision environment problem, and it is one that is entirely solvable.\"<\/i><\/p><p>\nThe findings point to growing demand for more integrated approaches that allow retailers to test decisions in realistic, system-wide conditions before implementation.<\/p><p>\nRead the full report at <a  href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fdeciding-in-the-dark.kallikor.ai%2F&amp;esheet=54533711&amp;newsitemid=20260512363270&amp;lan=en-US&amp;anchor=https%3A%2F%2Fdeciding-in-the-dark.kallikor.ai%2F&amp;index=2&amp;md5=7a974d32d68da4bd3571748f42390413\" rel=\"nofollow\" shape=\"rect\"><b>https:\/\/deciding-in-the-dark.kallikor.ai\/<\/b><\/a><\/p><br\/> <b>Contacts<\/b> <br\/><p>\n<b>Press Contact<\/b><br\/>Nicole Green <a  href=\"mailto:nicole@fortuneandgreen.co.uk\" rel=\"nofollow\" shape=\"rect\">nicole@fortuneandgreen.co.uk<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Step-Change Decisions Are Increasing in Scale, Frequency and Complexity but Are Being Made \u2018In the Dark\u2019, New Kallikor Research Finds<\/p>\n<p>9 in 10 leaders expect to deliver at least one step-change decision in the next 12 months<\/p>\n<p>90% say major decisions c&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-4229","post","type-post","status-publish","format-standard","hentry","category-infos-businesswire"],"_links":{"self":[{"href":"https:\/\/stocks-future.com\/index.php?rest_route=\/wp\/v2\/posts\/4229","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/stocks-future.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/stocks-future.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/stocks-future.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/stocks-future.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4229"}],"version-history":[{"count":1,"href":"https:\/\/stocks-future.com\/index.php?rest_route=\/wp\/v2\/posts\/4229\/revisions"}],"predecessor-version":[{"id":4230,"href":"https:\/\/stocks-future.com\/index.php?rest_route=\/wp\/v2\/posts\/4229\/revisions\/4230"}],"wp:attachment":[{"href":"https:\/\/stocks-future.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4229"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/stocks-future.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=4229"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/stocks-future.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=4229"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}