{"id":49214,"date":"2026-08-01T01:45:00","date_gmt":"2026-07-31T23:45:00","guid":{"rendered":"http:\/\/stocks-future.com\/?guid=3fdd3e40d50c8c25e1e895b703dc68ec"},"modified":"2026-08-01T01:45:00","modified_gmt":"2026-07-31T23:45:00","slug":"zacoustic-rebrands-as-jibe-turning-the-front-line-into-intelligence-action-and-measurable-value","status":"publish","type":"post","link":"https:\/\/stocks-future.com\/?p=49214","title":{"rendered":"Zacoustic Rebrands as Jibe, Turning the Front Line Into Intelligence, Action and Measurable Value"},"content":{"rendered":"

AUSTIN, Texas--(BUSINESS WIRE)--Zacoustic, an Austin-based customer experience technology company founded in 2010, announced its rebrand as Jibe<\/b>. The name reflects its mission to make the front line a powerful source of value in contact centers and retail environments.<\/p><\/a><\/a>

\nFrom agents who deserve a role in customer experience strategy to retail customers seeking an easier way to buy and autonomous AI learning from genuine feedback, Jibe operates where business meets real life: the front line.<\/p>

\nJibe\u2019s portfolio includes three products:<\/p>

\n1. JibePro: Giving frontline agents a stake in the strategy<\/b><\/p>

\nTransformation fails when imposed on agents rather than built with them. JibePro gives agents a central role by auditing their predictions of existing customer surveys against actual responses. With sustained accuracy, agents achieve Jibed Status<\/b>, turning their predictions into trusted customer intelligence that improves coaching, efficiency and satisfaction while driving change agents embrace rather than resist.<\/p>

\n2. JibeAI: Autonomous intelligence from the customer front line<\/b><\/p>

\nAcross interactions handled by agents or AI chatbots, JibeAI predicts existing survey outcomes and audits them against actual responses until achieving Jibed Status<\/b> through Jibe\u2019s patented learning process. Without human input, it generates contact reasons and produces ready-to-use training, knowledge-base content, process recommendations and employee recognition, routing each to those responsible for action.<\/p>

\n3. Jibe Retail: Capturing revenue at the retail front line<\/b><\/p>

\nJibe Retail combines beautiful, durable touchscreen kiosks with branded endless-aisle software. Customers can order products for home delivery or browse a broader assortment when merchandise is unavailable in-store. Proven in stadiums and high-volume retail locations, it captures otherwise lost revenue while measuring associate engagement, customer satisfaction and ease of shopping through real-time dashboards and analytics.<\/p>

\n\u201cWe are excited about the Jibe name because it crystallizes our focus as a company around the front line,\u201d said Tim Lavin, co-founder and CEO of Jibe<\/b>. \u201cThat\u2019s where the real work happens, where customers tell you what\u2019s working and what isn\u2019t, and where companies can solve problems, cut costs and capture more revenue.\u201d<\/p>

\nThe company\u2019s new website is JibeAI.com<\/a>.<\/p>

\nAbout Jibe<\/b><\/p>

\nJibe is an Austin-based technology company that transforms frontline interactions into trusted intelligence, action and measurable value. Its portfolio includes JibePro, JibeAI and Jibe Retail.<\/p> Contacts<\/b>

\nMedia Contact<\/b>Natalie Brooks\nNatalie.Brooks@JibeAI.com<\/a>512-484-7058<\/p>","protected":false},"excerpt":{"rendered":"

AUSTIN, Texas–(BUSINESS WIRE)–Zacoustic, an Austin-based customer experience technology company founded in 2010, announced its rebrand as Jibe. The name reflects its mission to make the front line a powerful source of value in contact centers and ret…<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-49214","post","type-post","status-publish","format-standard","hentry","category-infos-businesswire"],"_links":{"self":[{"href":"https:\/\/stocks-future.com\/index.php?rest_route=\/wp\/v2\/posts\/49214","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/stocks-future.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/stocks-future.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/stocks-future.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/stocks-future.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=49214"}],"version-history":[{"count":1,"href":"https:\/\/stocks-future.com\/index.php?rest_route=\/wp\/v2\/posts\/49214\/revisions"}],"predecessor-version":[{"id":49215,"href":"https:\/\/stocks-future.com\/index.php?rest_route=\/wp\/v2\/posts\/49214\/revisions\/49215"}],"wp:attachment":[{"href":"https:\/\/stocks-future.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=49214"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/stocks-future.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=49214"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/stocks-future.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=49214"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}