![](\"https:\/\/mms.businesswire.com\/media\/20260513289344\/en\/1704129\/22\/up-inst-base-corp2.jpg\")
<\/a>![](\"https:\/\/mms.businesswire.com\/media\/20260513289344\/en\/1704129\/21\/up-inst-base-corp2.jpg\")
<\/a>\nFor the fifth consecutive year, Uptime Intelligence Research suggests that outage frequency on a per-site basis is declining. However, the pace of improvement has slowed compared to previous years and approximately 1 in 10 note their last outage had serious or severe impacts.<\/p>
\nIn publicly reported outages, external infrastructure failures are becoming more prominent. Also, outages linked to fiber and connectivity issues are rising and more likely to result in extended disruptions.<\/p>
\n\u201cOutages overall have slowed down, and overall, digital infrastructure is remarkably resilient. But further resiliency gains are becoming harder to achieve,\u201d said Andy Lawrence, founding member and executive director, Uptime Intelligence<\/a>. \u201cWe believe that over time, failures will increasingly not be the result of a single point of failure, but instead be linked to complex interactions between systems, including software, networks, and external dependencies. While site based electrical and mechanical infrastructure remain a critical building block that needs to be resilient, digital infrastructure is becoming more distributed with outages originating outside the data center, including those tied to power availability, network connectivity or the reliance on external cloud services playing a larger role.\u201d<\/p> \nUptime\u2019s annual outage analysis is unique in the industry and based on data from a variety of sources, including publicly available reports (e.g., information reported in news and social media), Uptime surveys (such as the Annual Uptime Institute Global Data Center Survey and the Uptime Institute Data Center Resiliency Survey 2026). This information is further supplemented with information from Uptime Institute members and partners, and its database of publicly reported outages.<\/p> \nKey Findings Include:<\/b><\/p> \nFor 2026, failures to follow established procedures remain the leading driver of human error-related outages. Issues such as inconsistent or unclear processes are also common, alongside installation and in-service errors.<\/p> \nOver the nine years that Uptime has been tracking publicly reported outages, third-party IT and data center service providers \u2014 including cloud and internet giants, telecommunications, and colocation companies \u2014 have accounted for about two-thirds of those reported. This reflects a structural shift in the industry that may still require further adaption at a contractual and financial level.<\/p> \nLearn More:<\/b> For further insight into Uptime\u2019s latest research on digital infrastructure failures, register to attend the upcoming 2026 Annual Outage Analysis webinar<\/b> on Wednesday, May 13th at 9:00 a.m. PDT (12:00 PM EDT, 5:00 PM BST) here<\/a> and on demand afterwards. A 9-page Executive Summary, an excerpt of a much more detailed, 29-page report, is available for download here<\/a>.<\/p> \nTo access the entire Annual Outage Analysis 2026 Report<\/i> and Uptime Intelligence on an evaluation basis, please visit https:\/\/intelligence.uptimeinstitute.com\/request-evaluation<\/a>. The full report is available to Uptime Network members and Uptime Intelligence subscribers. (Press: email publicrelations@uptimeinstitute.com<\/a>)<\/p> \nAbout Uptime Institute<\/b><\/p> \nUptime Institute is the Global Digital Infrastructure Authority. With over 4,000 awards issued in over 122 countries around the globe, and over 1,100 currently active projects in 80+ countries, Uptime has helped tens of thousands of companies optimize critical IT assets while managing costs, resources, and efficiency. For over 30 years, the company has established industry-leading benchmarks for data center performance, resilience, sustainability, and efficiency, which provide customers assurance that their digital infrastructure can perform across a wide array of operating conditions at a level consistent with their individual business needs. Uptime\u2019s Tier Standard is the IT industry\u2019s most trusted and adopted global standard for the design, construction, and operation of data centers. Offerings include the organization\u2019s Tier Standard and Certifications, Management & Operations reviews and assessments including SCIRA-FSI financial sector risk assessment, the Sustainability Assessment, and a broad range of additional risk management, performance, availability, and related offerings. Uptime Education training programs have been successfully completed by over 100,000 data center professionals, such as the much-valued ATD (Accredited Tier Designer) and AOS (Accredited Operations Specialist). The Uptime Education curriculum has been expanded by the acquisition of CNet Training Ltd. in 2023.<\/p> \nUptime Institute is headquartered in New York, NY, with offices in London, Sao Paulo, Dubai, Riyadh, Singapore, and full-time Uptime professionals based in over thirty-four countries around the world. For more information, visit uptimeinstitute.com<\/a>.<\/p>\n